Privacy Policy

FutureThink Hub INC ("FutureThink Hub," "we," "us," or "our"), a 501(c)(3) nonprofit organization, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make donations, volunteer with us, or otherwise interact with our organization.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Make a donation (name, email address, mailing address, phone number, payment information)
• Register as a volunteer (name, contact information, emergency contact, skills, availability)
• Sign up for our newsletter or communications
• Contact us through our website, email, or phone
• Attend our events or programs
• Apply for assistance through our programs

Financial Information

When you make a donation, we collect payment information necessary to process your contribution. This may include credit card numbers, bank account information, or other payment details. We use secure, PCI-compliant third-party payment processors and do not store complete payment card information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Device identifiers

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing Donations: To process and acknowledge your charitable contributions, provide tax receipts, and maintain accurate financial records as required by law.
• Volunteer Coordination: To manage volunteer registrations, communicate about volunteer opportunities, and coordinate volunteer activities.
• Program Administration: To administer our charitable programs, including food distribution, educational initiatives, and community support services.
• Communications: To send you newsletters, updates about our work, event invitations, and fundraising appeals (with your consent where required).
• Website Improvement: To analyze website usage, improve our online presence, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Fraud Prevention: To detect, prevent, and address fraud, security breaches, and other potentially prohibited activities.

3. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, website hosting, and data analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request).

Protection of Rights

We may disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure storage of personal information
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates
• Use of PCI-compliant payment processors for donation transactions

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You may request access to the personal information we hold about you and request corrections to any inaccurate information.

Opt-Out of Communications

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly. Please note that even if you opt out, we may still send you transactional communications (such as donation receipts).

Data Deletion

You may request deletion of your personal information, subject to certain legal exceptions (such as our obligation to maintain donation records for tax and legal compliance purposes).

Do Not Track

Our website does not currently respond to "Do Not Track" browser signals. However, you can manage cookies and tracking through your browser settings.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website functionality
• Analyze website traffic and trends

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: